Opportunity is missed by most because it is dressed in overalls and looks like work.
— Thomas Alva Edison
I have been experiencing some dark days. Worried (like the rest of America) about money. Tired of the cold gloomy winter that seems a reflection of the times in which we are living and just adds more hardship to the daily round.
The world is fast changing. Now, as I look for a job, the effort it took to put a resume on fine linen paper, take the envelope to the post office and follow-up with a phone call, has been replaced with sending an email to a posting ID number, identity unknown. A well written resume and wealth of experience may not even get noticed, as the minimal effort it takes to push send on your keyboard means employers get an avalanche of respondents and may not even get to the most qualified applicants.
I love technology, but I am feeling nostalgic for a time in which there was a certain formality to how business was conducted. I am often appalled at how people dress for work, and the surly attitudes that have replaced service. I go out of my way to thank someone when they count my change back to me the way I was taught in the dark ages of my work life.
I am astounded when courtesy and friendliness are extended by someone on the phone, or I am warmly greeted (or at least acknowledged) by a receptionist. Or say “thank you” for my patronage. When did these things become the surprising exception rather than the rule?
In spite of the technological maelstrom, my hope is that the current economic climate and the closing of so many businesses, returns us to a time where, as employees, we are grateful for the jobs that keep the roof over our heads. And as employers and workers, we are grateful for the clientele who frequent our businesses and keep us from permanently closing our doors. There are no keyboard shortcuts for mutual respect, consideration and gratitude – these business fundamentals should never become obsolete.